Ordering a repeat prescription

SystmOnline

Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

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Problems ordering your prescription online?  

Use the SystmOnline Support Centre before you call us.

 

Repeat Prescriptions

If the doctor has approved your long-term medication on a repeat prescription basis you can place orders in a number of ways:

  • In person - hand your repeat slip in to reception wirth the required items clearly marked.
  • By post - send it to us with a stamped addressed envelope if you want us to post it back to you.
  • By email using our online form 
  • Online - simply follow the link at the top of this page. You will need a username and password to access this service which can be obtained from reception. 

Some local chemists offer a collect & deliver service please contact them directly to ask about this service.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Repeat Prescription

 

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications, usually during the month of your birthday along with a health check for any long term conditions you have such as diabetes or asthma.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 

Hospital Requests

When you are discharged from hospital you should normally receive at least 7 days’ supply of medication.

On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via a stamped addressed envelope before your supply of medication has run out.

Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the doctor, your prescription should normally be ready by 4pm on that day, or you may be advised to attend the next day.

The doctors will review your medication, regularly, which may involve changes to your tablets, in accordance with current health board policies. Please be reassured that this will not affect your treatment.

 

Over the Counter Prescriptions

The NHS no longer prescribes 'over-the-counter' remedies.

This is an attempt to save money and pump it into frontline services and the decision has been made by NHS England.

Treatments for the following conditions will no longer be routinely prescribed by your GP as they can be bought 'over the counter':

Acute sore throat

Insect bites and sting

Infrequent cold sores of the lip

Mild acne

Conjunctivitis

Mild dry skin

Coughs and colds and nasal congestion

Sunburn

Cradle Cap (seborrhoeic dermatitis – infants)

Sun protection

Haemorrhoids

Mild to moderate hay fever/seasonal rhinitis

Infant colic

Minor burns and scalds

Mild cystitis

Minor conditions associated with pain, discomfort and fever (e.g. aches and sprains, headache, period pain, back pain)

Mild irritant dermatitis

Mouth ulcers

Dandruff

Nappy rash

Diarrhoea (adults)

Oral thrush

Dry eyes/sore (tired) eyes

Prevention of dental caries

Earwax

Ringworm/athletes foot

Excessive sweating (Hyperhidrosis)

Teething/mild toothache

Head lice

Threadworms

Indigestion and heartburn

Travel sickness

Infrequent constipation

Warts and verrucas

Infrequent migraine

 

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